Course Purpose
Introduce the concept of Continuous Improvement through varies methodologies:
• TQM
• Policy Deployment
• Business processes focus
• Plan-Do-Check-Act
• Lean Office/Manufacturing
• Six Sigma
Upon completion, participants will be able to:
• Recognize the difference between an Organizational focus and a Continuous Improvement organization
• Recognize the House of Continuous Improvement
• Understand the PDCA Cycle
• Identify the eight wastes in a business
• Understand the concepts of TQM
• Recognize the need for standardized work
• Realize the impact of excessive inventory
• Understand value
Course Outline/Components
A. Introduction to Continuous Improvement
B. Introduction to TQM
C. Introduction To Plan Do-Do-Check-Act
D. Policy Deployment
E. System Process Mapping
F. Relationship Mapping
G. Intro to Lean Office/Manufacturing
H. Introduction to Six Sigma
Based on your needs, we can tailor this training to fit your specific industry, audience, and schedule. Email or call Sierra College Training & Development for more information at: 916-781-6245.
